Shipping policy

Thank you for shopping with X Car Tags! We’re committed to getting your order to you as quickly and reliably as possible. Please review our shipping policy below for important information about processing times, delivery, and more.

Order Processing

  • Orders are processed from Saturday to Thursday. We do not process or ship orders on Fridays.

  • Please allow 1–3 business days to process your order.

  • Orders are shipped the day after processing is complete.

  • Processing times may be longer during holiday seasons or sales events.

Shipping Locations

  • We offer worldwide shipping to most countries.

  • International shipping availability may vary by region.

Delivery Times

  • Domestic (Egypt): Orders typically arrive within 5–7 days after shipping.

  • International: Delivery times may vary based on destination and customs procedures.

Please note: Delivery delays can occasionally occur due to high demand or unforeseen circumstances.

Shipping Costs

Shipping fees will be calculated and displayed at checkout based on your location and selected delivery method.

Undelivered Orders

If you do not receive your order within the timeframes below, you are eligible for a full refund:

  • 15 days for deliveries within Egypt

  • 30 days for international orders

Please contact us if your order is delayed beyond these periods.

Order Changes & Cancellations

We aim to process orders quickly, so any changes or cancellations must be requested before your order is shipped.
Once your order has been dispatched, changes are not possible. However, you can return the item once received for a full refund (excluding shipping costs).

Payment Methods

We accept a variety of secure payment options:

  • Cash on Delivery (within Egypt only)

  • Mobile wallets in Egypt: Vodafone Cash and Telda

  • Credit cards: Visa, Mastercard, AMEX

  • PayPal

  • Bitcoin

  • Western Union

Issues With Your Order

If you receive the wrong item or your order is defective, missing, or damaged, please contact us immediately.
Email us at xcartags@gmail.com or send a message on WhatsApp. Include your order number, photos, and any other relevant details so we can resolve the issue quickly.